Quick links

• Voice notification:
  • Grandstream UCM6200/6300 configuration document (VOIP to analog line)
  • Yeastar TG200L configuration document (also supports SMS in v6.37 and later)
    Note: Verizon SIMs are not supported by this device
  • Using a hosted VOIP provider (Twilio, SIP.US, and others)
  • Softphones (VOIP and VOIP/SIP Instant Message):
    • Windows: Configure MicroSIP softphone for Windows
    • Mobile: Configure Linphone softphone for Android and iOS
  • VOIP Server Connection issues: run the firewall checker
• SMS notification:
  • Hardware devices (cellular modems)
    • MultiTech rCell 100/300 configuration document
      Note: the rCell 300 is a newer device and a replacement for the rCell 100. The rCell 300 is supported in TopView v7.7 and later. There are some changes in the rCell 300 MultiTech API which are incompatible with TopView v7.6 and below.
    • Sierra Wireless LX40/RV55 configuration document (TopView 7.6 and later)
    • Yeastar TG200L configuration document (SMS in v6.37 and later, also supports VOIP to cellular)
      Notes:
      • US-based customers: this device is no longer officially supported by T-Mobile. Several MVNOs still work on this device, contact support@exele.com with any questions.
      • Verizon SIMs are not supported by this device.
  • SMS Services (cloud)
    • Use Twilio or ClickSend to send SMS messages
      • Twilio: TopView v6.33 or later
      • ClickSend: TopView v7.7 or later
  • Free email-to-text is no longer supported by carriers!
    • AT&T announces the end of Email-to-Text and Text-to-Email
    • Significant delays in TopView SMS notifications using vtext.com