Who we are
We are Exele Information Systems, Inc. A software company based in Rochester, New York, United States.
Our website address is: https://www.exele.com/.
Configuration and user data is stored on customer-controlled systems only
TopView is a client application intended for installation on computers controlled by the customer and not on systems controlled by Exele Information Systems, Inc.
Therefore, the customer is in complete control of any data used by TopView.
Data transferred through Google API Services
Customers can choose to use Google API services to send alarm notifications via email and check for incoming email acknowledging alarms.
TopView’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Who we share your data with
Customers may choose to share TopView configuration, or other, data from their systems in order to facilitate software support.
We do not share your data with other companies, except when fulfilling support requests that involve products from partner companies into TopView. An example is SCADA Connect, which is developed by Benchmark Software and bundled in with TopView OPC/SCADA Connect.
How long we retain your data
We retain data given to us for support indefinitely.
What rights you have over your data
Customers can request that we erase any personal data we hold from support requests. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You may contact us through our contact page.