TopView VOIP Providers

TopView VOIP Providers

TopView can deliver spoken alarm messages to phones over an Ethernet network using a VOIP Phone System. If you are unfamiliar with TopView VOIP support please read this overview.

The VOIP Phone System used by TopView may be an internal company VOIP system or a hosted/cloud VOIP System. There are many hosted VOIP Systems available and most of the should work with TopView if they support the SIP protocol.

Numbers should not contain dashes, spaces, and other non-numeric characters

Some VOIP Systems will fail to make calls if the phone number you are calling contains dashes, spaces, or other non-numeric characters. Please ensure that any manually typed phone numbers or Contact phone numbers used with VOIP are entered without non-numeric characters.
Example: Phone number 1234567890 works but 123-456-7890 fails.
Note: TopView Voice Notification settings include an option to remove non-numeric characters from phone numbers.

Here are a few VOIP Providers that we have successfully tested with TopView.


Twilio

Web site: https://www.twilio.com/
Cost: https://www.twilio.com/voice/sip-registration

Configuration

Create an account with Twilio

Add a TwiML Bin for outbound calls

<?xml version="1.0" encoding="UTF-8"?>
<Response>
    <Dial answerOnBridge="true" callerId="{{#e164}}{{From}}{{/e164}}">{{#e164}}{{To}}{{/e164}}</Dial>
</Response>

Example:

Create the SIP Domain

Note: you can later view your credentials list and reset the password

If using a trial account, only verified numbers can be used for outbound calls and SMS testing

Trial plans are only allowed to call “verified” numbers. You must verify your test phone number with Twilio before you will be able to call it.

See Adding a Verified Phone Number or Caller ID with Twilio – Twilio Support for more information.

Configure TopView VOIP Notification for your Twilio account


Phone.com

Web site: https://www.phone.com

Cost for one phone line: around $20 US per month unlimited calls and messages (Plus user)

Comments: inexpensive VOIP Service that works well

Configuration

Create an account at Phone.com

Create an account and choose your phone number

Turn off “Private/Restricted” for the number/extension

By default your number may be seen as “Private” when you make calls

Get your SIP settings for the number/extension

Configure TopView VOIP Notification for your Phone.com account


AXVOICE
axvoice

Web site: http://www.axvoice.com/

Cost for one phone line: around $15 US per month unlimited calls to the US and Canada

Comments: inexpensive VOIP Service that works but there are no special extras.

Configuration

axvoice_tvconfig

Vonage Business
vonage

Web site: http://business.vonage.com/

Cost for one phone line: around $50 US per month unlimited calls to the US and Canada

Comments: professional-grade VOIP Service with a nice management dashboard and the ability to have multiple VOIP clients connected to the same line.

Configuration

voipsettings