On the TopView machine, run the application RemoteConnectionTest.exe for 32 or 64-bit machines
Running the 3CX Firewall Checker application
In this example, we ran the checker against a Grandstream VOIP device located in our office.
3CX Server IP Address: port
Enter the IP address or hostname of the SIP Server. If you are not using the default SIP port (5060) enter:port after the SIP Server
Enter the phone extension that you plan to use in TopView.
In the TopView Voice Notification setting, this field is named “User name”
Enter the registration name.
In the TopView Voice Notification settings, this field is named “Authorization name”
Enter the password for the registration name/Authentication ID.
Echo text extension
Enter the number that you wish to call through the SIP Server. In our example, the Grandstream is configured to make external calls through the analog phone line if the number starts with a 5.
Callback test extension
Do not enter anything here
Click [Start test]
Perform a test call and report any discovered problems. If the test works you should receive a call at the entered “Echo test extension”. If you receive a call you can ignore the Echo Call: Failed! result since the number you called does not perform an echo.
Ready to get started?
Contact Exele today or download a free trial version of TopView