Who we are
We are Exele Information Systems, Inc., a software company based in Rochester, New York, United States.
Our website address is: https://www.exele.com/.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Contact forms can be used to submit questions and comments to our company. We will use the information submitted to address concerns or respond.
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Our website uses two analytics packages to track and analyze statistics related to the usage of our website:
Who we share your data with
We do not sell or rent e-mail addresses to anyone outside Exele.
We do not share your data with other companies, except when fulfilling orders and trials that involve products from partner companies into TopView. An example is SCADA Connect, which is developed by Benchmark Software and bundled in with TopView OPC/SCADA Connect.
What we do with your data
We may use the information you provide about yourself to fulfill your requests for our products and services, to respond to your inquiries about our products and services, or to inform you of problems with, or updates to, Exele products.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments and download requests may be checked through an automated spam detection service.
You may contact us through our contact page.