Warning: We experienced issues when copying and pasting our SIP password into the password field so you should type in your password.
Username: the user name for the SIP account. May also be your extension number or phone number.
Password: the registration password
Domain: for most users, enter the SIP Server IP address or host name if your full SIP address is username@sipserver, otherwise enter the domain name for username@domainname
Display name: the display name of the account in the softphone (does not affect connection to the SIP server)
Transport: most users should select UDP
Login Failure: if your authorization name is different than your user name or if your SIP server requires a proxy, the initial connection will fail and the app will say “Account does not exist or password does not match”.
Click [Continue] at this point and perform the following steps:
Click the hamburger (vertical lines button) in the upper left corner of the phone and click on your account. Note: when entering or changing a field value, click the Check to the right of the field to accept the entered value
Auth ID: enter your authorization name, also called the registration name or digest username. If blank will use the entered username.
Password: reenter your SIP password
SIP Proxy: the IP address or host name of the SIP proxy (leave empty if not required for your SIP Server)