category: Resources

TopView Hardware Device Vendors

TopView Hardware Device Vendors

TopView Hardware Device Vendors TopView uses modems and call-out devices for delivery of notification messages. Cellular modems/devices can be used for SMS/text notification, and call-out devices for Voice notification. Overview of TopView Modems and Call-out devices The following is a list of online vendors for some of our recommended devices. If you notice an errors [...]

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Voice Call Out Devices

Voice Call Out Devices

Voice Call Out Devices TopView uses voice call-out devices to make notification phone calls. Calls can be made through a VOIP service (network-based phone call) and analog phone lines. End of TAPI support TopView no longer supports TAPI for making voice notification calls. TAPI requires a TAPI device (voice modem, voice card) and drivers from [...]

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Application Stories and Articles

Application Stories and Articles

Application Stories and Articles Providing 100% Reliability for Water and Wastewater Systems Aqua America’s existing alarm notification system was experiencing frequent failures, which eventually lead to a catastrophic failure of the entire alarm notification system. Aqua America turned to TopView Alarm and Notification software for their new platform. More… Improved Phone Call-out Alarm Notification with [...]

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TAPI Devices (legacy)

TAPI Devices (legacy)

TAPI Devices (legacy) TAPI (Voice notification and Remote dial-in) TopView allows use of TAPI devices in v6.37 and earlier but product support for TAPI devices has ended. TopView v7.0 and later does not allow use of TAPI. Please consider using VOIP instead of TAPI. TopView TAPI voice functions (voice notification and remote dial-in) can be [...]

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Configuring the Linphone Softphone for Mobile

Configuring the Linphone Softphone for Mobile

Configuring the Linphone Softphone for Mobile Overview The Linphone Softphone is a mobile softphone that can be used to test VOIP/SIP phone calls and SIP instant messaging. You must have a VOIP/SIP account to use this softphone.   Although Linphone has a Windows desktop softphone we recommend using the MicroSIP softphone for Windows instead. Download and install [...]

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Configuring the MicroSIP Softphone

Configuring the MicroSIP Softphone

Configuring the MicroSIP Softphone Overview The MicroSIP Softphone is a Windows-based softphone that can be used to test VOIP/SIP phone calls and SIP instant messaging. You must have a VOIP/SIP account to use this softphone. Warning: if your computer does not have sound, pressing a button on the softphone keypad may not register the DTMF [...]

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Modems and Call-out devices

Modems and Call-out devices

Modems and Call-out devices TopView uses modems and call-out devices for delivery of notification messages. Cellular modems/devices can be used for SMS/text notification, and call-out devices for Voice notification. Learn more about our recommended devices and configuration details: Recommended cellular modems/devices for SMS Notification Recommended phone call devices for Voice Notification Where to buy devices [...]

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TopView Videos

TopView Videos

TopView Videos Product Overview TopView Product Overview TopView for Wonderware – Overview SCADA Connect What is SCADA Connect – Overview 1. Configuring the Gateway 2. Importing SCADA Alarms to TopView 3. Steps After Importing Alarms Getting Started and Demo TopView OPC/SCADA (OPC Classic DA/HDA) TopView PI and PIAF Demo TopView for MQTT TopView for OPC [...]

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