Phone: (585) 385-9740 USA
Email:
support@exele.com
Web:
Submit
support item online
Exele Forum
What is the
Exele Forum?
-
The Exele Forum is an area for
users to
-
read support call
details from other users (Exele will post relevant support email and
phone calls to the Forum)
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ask questions and receive support from
Exele and other users
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learn about
products, product bugs and product releases
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The Forum
allows registered users and guests
to post questions regarding Exele products.
Exele and other users can post responses to posted questions, allowing
you to access a wide audience of users and experience.
-
The Forum allows registered users to received
automatic email notification of product updates and releases.
By subscribing to an individual forums (e.g. TopView Announcements), you can
receive email notice of any product releases or announcements.
Frequently Asked Questions
What
Exele Products/Services are supported through the Exele Forum?
Do I need to
register in order to use the Forum?
-
No. As an
unregistered user (Guest), you can read all Forums and post to the
User forum.
Due to the openness of the forum, Exele
reserves the right to remove postings that are off-topic, offensive,
or inappropriate.
What is the
advantage of registering for the Forum?
-
Registered users
can subscribe to updates to any forum or topic including Product
Announcements and individual forum topics.
-
If you post a
question to a
forum, you can receive an email when a reply is posted
(Note: when posting, you must select the checkbox "Notify me when a
reply is posted")
-
Exele
can, if necessary, contact you directly should we need to provide direct
support for your problem or question
If I register,
will my name, company, or email address be available to other users?
-
Anything you
post to a forum will display your "username". You can choose your
username when you register.
Your account profile contains settings that will enable, or
disable, the ability of other registered users to contact you by
email.
How can I
subscribe to receive forum updates (product announcements or other forum
topics)
-
Register and
Login to Exele Forums
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Select the
desired forum (e.g. "TopView Announcements")
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Click "Subscribe
Forum" at the bottom of the page
